A happy customer in the automobile industry doesn’t have to be an oxymoron. Satisfied customers are what every business is looking for, but it takes specific actions and policies to develop this kind of customer. In fact, it’s the customer experience that truly makes the difference. This is exactly what Lewisville Volkswagen has created: an unprecedented customer experience leading to a happy customer.
That experience begins with a visit to the showroom. How often have you visited an auto dealership to be greeted by a half dozen vultures in white shirts and ties, just waiting to pounce? This is not the experience when you visit the Lewisville Volkswagen center. You will immediately recognize the calm and relaxed atmosphere when you are likely greeted by a tie dyed, t-shirt wearing friendly face. This is all part of the Peace Love Happiness theme of the dealership. If you are looking for a new or used Volkswagen, Dallas has no shortage of Volkswagen dealers. However, Lewisville Volkswagen works diligently to provide you the experience you want, not what they want for you.
The traditional high pressure tactics of “the deal” are a thing of the past. The new approach from the sales staff is to help you, as comfortably as possible, make the most educated decision on your new or used vehicle purchase. You are about to make a major investment, and this should not be something you are rushed into. The employees of Lewisville Volkswagen love their jobs, and that love is passed on, customer to customer. This is one of the many ways Lewisville Volkswagen creates a happy customer.
The company offers the Money Back Guarantee which simply means if you decide for any reason that you do not want the vehicle, you can bring it back within 72 hours for a 100% refund of your investment. Again, an ideal way to create a happy customer is by providing a no-worry decision making process.
How is the service handled after you make your investment? Nothing could make you happier than the attitude of the Lewisville Volkswagen service department. Their sole purpose is to help you keep your automobile in the same condition as it was when it was driven off the showroom floor, whether that is one month or 100,000 miles later. The history of Lewisville Volkswagen service is filled with people bringing their vehicles in at the last moment only to have staff stay late to get the customer back on the road.
This is a family owned dealership, and Peace Love Happiness is not just a theme. It is a way of business for every employee and is ingrained among all service personnel and sales staff from the first customer visit, through the service of the vehicle, and beginning again with the next trade-in and new car purchase. You will feel totally at ease when visiting Lewisville Volkswagen, where they have a huge inventory of new and used vehicles for you to browse. There is rarely a day that the best prices on a Volkswagen in Dallas or Fort Worth cannot be found at Lewisville Volkswagen.
If you are looking for a comfortable dealership to make your next Volkswagen purchase in the presence of people who really care about your experience, Lewisville Volkswagen is the place for peace, love, and happiness.